That's Billable Hours For You.

https://www.jpost.com/israel-hamas-war/article-783874

Taking 35 minutes to confirm that Israel is a signatory to the convention. The only reason they're able to hear the matter at all.

They really should have stopped there. Rather than giving themselves the pro bono work of having to explain their error to the public.

I have advised them to consult with their Psychiatrist friend in future.